Contact SprintA as soon as possible. A modification or cancellation cannot be guaranteed if the order has already been prepared or shipped.

Once payment has been validated, an order confirmation is sent to the customer with the main details of the order.

The available payment methods are those displayed on SprintA.fr at the time of purchase.

Online payments are processed using the secure payment solutions available on the website.

When placing an order, SprintA provides an estimated delivery date. The earliest available delivery date starts from 2 business days, depending on product availability, destination and carrier.

Yes. SprintA.fr also offers international delivery. Available destinations, shipping costs and applicable delivery times are indicated during checkout.

Shipping costs are displayed during checkout and are calculated based on factors such as the destination and the available delivery method.

When supported by the carrier, tracking information is provided so that you can follow the progress of your shipment.

For distance purchases, consumers benefit from the right of withdrawal provided for by applicable regulations, subject to legal exceptions and the conditions specified in the Terms and Conditions of Sale.

The legal withdrawal period applicable to consumers is 14 days from receipt of the goods, in accordance with the French Consumer Code.

Unless the return is due to an error by SprintA, a lack of conformity, or otherwise stated in the Terms and Conditions of Sale, direct return shipping costs are the customer's responsibility.

The product must be returned in a condition suitable for resale, with its accessories and, whenever possible, its original packaging.

After the returned item has been received and inspected, the refund will be processed in accordance with the timeframes and procedures set out by applicable regulations and the Terms and Conditions of Sale.

SprintA sells products sourced from brands and professional supply channels. Available references, sizes and product specifications are indicated on the product pages.

Please refer to the information provided on the product page. Sizing may vary depending on the brand and model.

Yes. Stock levels change according to sales. In the exceptional event that an item becomes unavailable after an order has been placed, SprintA will inform the customer and apply the provisions set out in its Terms and Conditions of Sale.

SprintA customer service is available every day.

Use the contact details and methods provided on SprintA.fr, particularly in the Contact and Legal Notice sections.